Privacy Policy

Privacy Policy

Information We Collect

When you contact us or place an order, we collect the details we need to serve you. This includes your name, phone number, email address, business or institution name, delivery address, and the uniform sizes, quantities, and designs you ask for.

If you pay us, we receive payment confirmation from your bank or payment provider. We do not store your full card number or bank credentials on our website.

When you browse our website, we automatically collect basic technical information such as your IP address, browser type, device type, and the pages you visit. This helps us understand how people use our site.

How We Use Information

We use your information to prepare quotes, confirm your uniform order, arrange stitching and delivery, and keep you updated on your order status.

We also use your contact details to answer your questions, share invoices and receipts, and follow up on past orders. If you have agreed, we may send you updates about new fabrics, seasonal offers, or bulk-order discounts.

We use website usage data to improve our pages, fix errors, and make it easier for customers to find the uniform styles they need.

Cookies and Tracking

Our website uses cookies and similar technologies to keep the site working smoothly and to remember your preferences. Cookies are small files stored on your device.

Some cookies are essential for the website to function. Others help us understand which pages are popular and how visitors move through the site.

You can disable cookies in your browser settings at any time. If you do, some parts of the website may not work as well, but you can still contact us by phone or email.

Analytics and Third-Party Tools

We use trusted third-party tools such as website analytics services to measure traffic and understand how visitors use our site. These tools may collect your IP address, browser information, and pages visited.

We may also use messaging and payment platforms to communicate with you and process payments. These providers have their own privacy policies, and we encourage you to review them.

We do not allow third-party tools to use your personal information for their own marketing purposes.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share it when it is necessary to complete your order or run our business.

We may share your name, address, and phone number with courier companies so your uniforms reach you. We may share payment details with banks or payment processors to confirm your payment.

We may disclose information if required by law, a court order, or a government authority in Pakistan. We may also share information to protect our legal rights or prevent fraud.

Data Retention

We keep your personal information for as long as we need it to serve you and to meet our legal and accounting obligations. Order records and invoices are kept for the period required by Pakistani tax and business laws.

When we no longer need your information, we delete it or make it anonymous in a safe manner.

If you ask us to delete your information and we are not required by law to keep it, we will remove it from our records.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorised access. These steps include secure servers, restricted access for our staff, and safe handling of paper records at our Faisalabad office.

Only team members who need your information to complete your order can access it. We train our staff to handle customer data carefully.

No method of storage or transmission over the internet is completely secure. If you have concerns, please contact us and we will do our best to help.

User Rights

You have the right to ask us what personal information we hold about you, and to request a copy of it.

You can ask us to correct any information that is wrong or out of date. You can also ask us to delete your information when we no longer need it for a legal or business reason.

You can opt out of marketing messages at any time by telling us on the phone or by email. To exercise any of these rights, contact us using the details at the bottom of this page.

Children's Privacy

Our website and services are meant for businesses, schools, and organisations. We do not knowingly collect personal information from children under 13.

If you believe a child has shared personal information with us, please contact us. We will delete that information from our records promptly.

Schools and institutions that place uniform orders for students should share only the information needed to complete the order, such as sizes and quantities.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or in the law. When we make changes, we will post the new version on this page with a new effective date.

We encourage you to review this page now and then so you know how we protect your information.

If we make a major change that affects how we use your personal information, we will take reasonable steps to let you know.

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